By Warren Handsor
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May 30, 2016
W hile discounted gym memberships, paid-for massages, or free orthotic shoes are what get most employees excited about their benefits packages, it is the heavyweight insurance-based benefits – life, LTD, critical illness, accident, etc. – that can save the day when catastrophe strikes. Brent Delveaux, benefits consultant for Vancouver-based TRG Group Benefits & Pensions Inc., agrees employees tend to be more interested in transactional benefits, or the day-to-day stuff, such as paramedical, vision, dental. But no matter how much money they make, people can usually afford physiotherapy or prescription glasses even without being fully covered under the plan, he says. “That’s not the case with some of the expensive drugs that are in the marketplace (for cancer, heart attack, stroke, etc.). All you need is one situation, and everyone in the company will understand how important that benefit was.” In light of that, Delveaux says advisors have a responsibility to ensure the employer understands how important the insurance-related benefits are. “If they are a small employer, they may not see claims very often. For that matter, they may never have a life, disability or CI claim. But we see the horror stories of people who don’t have proper insurance. We witness what a challenge it is to go on living their lives if they don’t have proper coverage. We make sure we share these stories (without naming names) with our clients.” Gary Kawaguchi, president of PRL Benefits Limited, also believes insurance-based benefits are much more critical than paramedical benefits. Employers, he says, need to think about catastrophic loss and provide catastrophic coverage (life, disability, CI, unlimited drugs, etc.) before anything else. Employers also need to determine, early on, their philosophy toward benefits. “Benefits are part of compensation. That means you have to anchor yourself relative to the industry you compete in, because you need to hire and retain employees in that field,” says Kawaguchi. “Once you’re well covered for catastrophic loss, you should try and provide ample choice and optimized flexibility for other benefits.”